What if i have a problem with my car

Buying a car is such a big decision, so if it isn’t what you thought, the task of trying to resolve the issues can sometimes feel very challenging.

In the unfortunate event that you have an issue with your vehicle, in the first instance we advise you to contact your dealer.  If they are not able to resolve the issue in a timely manner then please do get in touch with us. We want our customers to have peace of mind about the car you’ve purchased, and we have a dedicated aftercare team in place.

We will ask for information regarding the issue you are experiencing which will help us understand the issue and then we will be able to advise on next steps.

If you want to get in touch with us, the best way to do this is to call us on 01625 619944 to make sure we can route you to the right team as quickly as possible.